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Terms and Conditions

Read our terms and conditions before booking an activity with us!

1. Acceptance of Terms

By accessing and using the JAPAM YOGA TREKS AND TOURS website, you agree to comply with and be bound by the following terms and conditions. If you disagree with these terms, please refrain from using our website.

 

2. Intellectual Property

The texts, logos, and images on this website are the property of JAPAM YOGA TREKS AND TOURS and are protected by Indian and international copyright laws. Unauthorized use of any content on this website is strictly prohibited.

 

3. Booking and Payment

a. Booking Confirmation: All bookings are subject to availability and confirmation. JAPAM YOGA TREKS AND TOURS LLP reserves the right to accept or reject any booking request.

All bookings must be made through our website or at our JAPAM YOGA TREKS AND TOURS office. Once the tour is finalized and confirmed, we will book the accommodation & services (Land only), and the confirmation status will be sent to the traveler.

b. Payment: Payments must be made as stipulated on the website for each service. Payments can be made through approved payment methods listed on the website.

For the services requiring a deposit, the required deposit should be paid at the moment of the booking. For treks, the balance payment should be paid 1 day before the departure. For retreats, the balance payment should be paid 4 weeks before the commencement of the trip. For any retreat bookings made less than 4 weeks before the date of departure, the entire invoice amount has to be payable at the time of booking.

c. Additional services: Optional tours and additional services shall be provided to the best of our knowledge at additional cost and on a direct payment basis. JAPAM YOGA TREKS AND TOURS isn’t liable for providing additional activities and services apart from the ones offered in the itinerary on booking. In the case of the customer being unsatisfied with the additional services bought, JAPAM YOGA TREKS AND TOURS shall not be held responsible. 


 

4. Cancellation and Refund Policy

a. Cancellation by the Customer: Cancellation requests must be made in writing. Refunds, if applicable, will be processed according to our published cancellation and refund policy available on the website.

b. Cancellation by JAPAM YOGA TREKS AND TOURS LLP: We reserve the right to cancel any booking due to unforeseen circumstances. In such cases, a full refund or an alternative trip may be offered.

 

5. Liability and Waiver

JAPAM YOGA TREKS AND TOURS LLP is not liable for any injury, loss, damage, delay, or inconvenience caused during the tour. Participants must sign a waiver before joining any tour, acknowledging the inherent risks associated with outdoor activities. Insurance arrangements must be made by foreign tour operators/guests themselves before departing from their own country.

 

In the unlikely event of a customer being dissatisfied with overall services, it should be brought to the notice of the company immediately during the traveling period for rectification. No post-tour complaints will be considered.

 

All the packages are sold under the business management of JAPAM YOGA TREKS AND TOURS, and the company reserves the right to cancel or alter any package condition if required. Neither JAPAM YOGA TREKS AND TOURS nor the participating suppliers/hotels will be responsible for the additional expenses due to loss, delay, or damage caused by accidents or failure of machinery or equipment or industrial action, illness, bad weather, strikes/ riots, war, civil disturbances, fire, floods, roadblock, acts of gods, acts of government or any authorities, etc. Under no circumstances should we be held responsible for such unforeseen conditions.

 

6. Privacy Policy

Our privacy policy outlines how we collect, use, and protect your personal information. By using our website, you consent to the terms of our privacy policy.

 

7. Governing Law

The laws of India govern these terms and conditions. Any disputes arising from using this website shall be subject to the exclusive jurisdiction of the court in Delhi, India.

 

8. Modification of Terms

JAPAM YOGA TREKS AND TOURS LLP reserves the right to modify these terms and conditions at any time. Users are responsible for regularly reviewing the terms to stay informed of any changes.


 

 

 

Contact details:

Japam Yoga Treks and Tours LLP  

Office Adress: Japam Yoga Treks and Tours LLP, Tapovan Road, Upper Tapovan, Rishikesh, Uttarakhand, India, PIN 249192.

Business Adress: ℅ Kalam Singh, near Divine Ganga Resort, Tapovan, Tapoban, Narendranagar, Tehri Garhwal, Uttarakhand, India, PIN 249192.

Email: infojapam@gmail.com  

Phone number: +91 6398190138 / +91 7088052630

 

Date of Last Update: 28/01/2024

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